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MIA SHOES RETURNS / EXCHANGES INFORMATION
Can I make a return/ exchange without my return form?
The return form must be included in with merchandise being returned/ exchanged.
Do I have to pay for shipping if I would like to make a return/ exchange?
Unless otherwise stated, every product is shipped with a prepaid return label for returns/ exchanges.
How long will my return take to process?
Upon arrival (which takes 5-10 business days), returns take 2-3 business days to process & credit back to your account.
What if an item I bought goes on sale, could I get a credit for the price difference?
If the item goes on sale within 14 days or less of the date purchased, we will credit the price difference. Anything after 14 days will not be honored.
Please see below for returns/exchanges instructions:
If you need further assistance with your return, please contact:
PHONE: 1-866-MIA-0809 (1-866-642-0809)
SEND RETURNS TO:
MIA Shoes Inc.
C/O WEB STORE RETURNS
9985 NW 19 STREET
MIAMI, FL 33172
*All policies are subject to change