FREE SHIPPING OVER $50. FREE RETURNS.
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RETURNS / EXCHANGES / DISCOUNTS

WHOLESALE | SECURITY / PRIVACYCONTACT US

RETURN AND POLICY:

If you are not completely satisfied with your purchase, you can return or exchange your product within 30 days. Just email info@miashoes.com to receive a free return shipping label, attach it to the original packaging, and you’re set! 

 

Items returned after 30 days of purchase date will be subject to an $8 restocking fee.

No returns will be accepted on any item returned after 45 days of the purchase date.

Exchange items under $50 will be charged an additional $6 shipping fee.

Shipping is non-refundable. 

 

A maximum of 2 item exchanges per order will be accommodated. After that they will be credited as a refund.

 

All returns must be unworn, in new condition, and in their original shoe box.

 

Upon receipt of your return (which takes 5-10 business days) your refund will be credited to your original payment method within 2-3 business days. 

Refunds may take 1-2 billing cycles to appear on your credit statement.

 

Only merchandise purchased through miashoes.com will be accepted for a refund or exchange.

 

Final Sale items may not be returned

 

If you do not have the original packing slip/ return form, please contact customer service at info@miashoes.com to receive the form via email. The return form must be included with the merchandise being returned/exchanged.

 

HOW TO RETURN

  1. Place items in original packaging.
  2. Fill out the return form attached to your packing slip, specifying products to be return and reason for return.
  3. Put return form in the package to be returned.
  4. Email info@miashoes.com to get your free shipping label
  5. Attach shipping label to the outside of the box.
  6. Call UPS at 1-800-742-5877 to arrange a pick-up or drop off package at your local UPS store.

 

HOW TO EXCHANGE

  1. Check on miashoes.com, call one of our customer service representatives, or use the live chat to check if the item you want is in stock.
  2. Fill out the exchange section on the bottom portion of the return form that is attached to your packing slip.
  3. Place items in original packaging.
  4. Put exchange form in the package.
  5. Email info@miashoes.com to get your free shipping label.
  6. Attach shipping label to the outside of the box.
  7. Call UPS at 1-800-7272-5877 to arrange a pick-up or drop off the package at your local UPS store.
  8. Upon receipt of your package we will ship your exchange within 2-3 days.

 

SEND RETURNS TO: 

MIA Shoes Inc.
C/O WEB STORE RETURNS
9985 NW 19 STREET
MIAMI, FL 33172

*All policies are subject to change

 

DISCOUNT POLICY

Coupon Code discounts can only be applied to regular priced items and may not be used on sale items.

If you need further assistance with your return, please contact:  

EMAILINFO@MIASHOES.COM